Terms and Conditions

1. About these terms

These Terms and Conditions govern your access to and use of the Digital Genius 360 website and your purchase of Kaspersky software subscriptions from us. By placing an order you confirm that you accept these terms. Our business details are: Digital Genius 360, [REGISTERED ADDRESS], [CIN — TO BE ADDED], [GSTIN — TO BE ADDED].

2. Who we are and what we sell

Digital Genius 360 is an independent authorized reseller of Kaspersky consumer products. Digital Genius 360 is not Kaspersky, is not owned, operated or controlled by Kaspersky, and this website is not Kaspersky's official corporate website or official store. Nothing on this site creates a partnership, joint venture, agency or employment relationship between Digital Genius 360 and Kaspersky. Kaspersky, Norton and McAfee are trademarks of their respective owners.

We act as reseller. Kaspersky is the software provider and brand owner. Where a distributor is involved, that distributor supplies the licence to us. You are the End User. We source the licences we sell through authorized channels and we do not manufacture, modify or sublicense the software itself.

3. Your licence to use the software comes from Kaspersky, not from us

Your right to install and use any Kaspersky product is granted by Kaspersky under Kaspersky's own End User Licence Agreement (EULA), which is presented to you during installation or activation. You must read and accept that EULA to use the software.

We cannot vary, extend, waive or reinterpret the EULA, and nothing we say — on this site, in email, or through our support team — adds to or changes it. Where anything in these terms appears to conflict with the EULA in respect of your use of the software, the EULA prevails.

Some Kaspersky features (for example Kaspersky Security Network, VPN availability, or identity features) are provided and governed by Kaspersky and may vary by region, plan and version. Feature availability is determined by Kaspersky, not by us.

4. Products, specifications and prices

Product names, descriptions, feature lists, device counts, subscription terms, system requirements and prices shown on this site are provided for your information and may change without notice. We correct errors where we find them.

All prices are shown in the currency displayed at checkout and exclude applicable tax (including GST where applicable) unless stated otherwise. Tax is calculated and shown separately at checkout. We reserve the right to decline or cancel an order where a price, SKU or product specification has been listed in error, or where the licence cannot be sourced through an authorized channel. If we cancel such an order before payment, no charge arises.

5. Orders and acceptance

Your order is an offer to buy. A contract is formed only when we confirm the order and accept it for fulfilment. We may decline an order at our discretion, including where we suspect fraud, where the order breaches these terms, where the product is unavailable, or where supply would breach the restrictions in clause 10.

6. Payment — Cash on Delivery

Payment for orders placed on this site is collected as Cash on Delivery. You pay the amount shown on your order at the point your order and activation details are handed over. We do not collect, process or store payment card details on this website.

7. Delivery of your subscription and activation details

The products we sell are digital subscriptions. There is no physical shipment.

After your order is accepted and payment is settled in accordance with clause 6, we obtain the activation code and licence documentation through the authorized distributor or Kaspersky ordering process. Your activation code and licence certificate are issued to the email address you supply on your order, and are also made available inside your Digital Genius 360 account, which requires you to sign in.

Fulfilment is completed by our team and is not instantaneous. We do not promise immediate or automated delivery. If fulfilment is delayed, your order will show as being processed and our support team will complete it. Please keep your order email address accurate and accessible — activation details are sent there.

8. Your responsibilities

You agree that you will:

(a) provide accurate contact and order information; (b) keep your account credentials, activation code and licence details confidential, and not publish, resell, share or transfer them; (c) use the software only in accordance with Kaspersky's EULA and only for the number of devices and the period you have purchased; (d) not reverse engineer, decompile, modify, scrape, or attempt to extract source code or data from the software; and (e) not resell, sublicense, rent, lend or redistribute any licence purchased from us.

Activation codes are single-issue items. Misuse, unauthorized disclosure or attempted resale of a code may invalidate the subscription and ends any refund eligibility.

9. Subscription term, expiry and renewal

Each subscription runs for the term you purchased, starting on activation or as otherwise determined by Kaspersky. Protection features stop receiving updates when a subscription expires.

Renewal is not automatic. We will only ever renew a subscription where you have confirmed it and where the arrangement supports it. You may renew from your account or from our Renewal page. Renewal prices are the prices current at the time of renewal, not the price you originally paid.

10. Export control, sanctions and eligibility

The products we sell are subject to export control and sanctions rules. By ordering you confirm that you are not located in, or ordering on behalf of anyone located in, a country or territory subject to relevant embargoes or sanctions, and that you are not a person or entity named on any applicable restricted-party or sanctions list. We may refuse or cancel any order, at any time and without liability, where supply would or might breach those rules.

You are responsible for complying with the laws that apply to you in your own location.

11. Support

We provide reseller support for purchase, order, activation, licence and renewal questions through the Support page on this site. Product-level and technical support for the software itself is provided by Kaspersky under its own terms and support rules. We will help you reach the correct channel.

We do not operate a live chat service or an automated support agent, and no one contacting you on our behalf will present themselves as Kaspersky.

12. Availability of this website

We aim to keep this site available but we do not guarantee uninterrupted access. We may change, suspend or withdraw any part of the site, or any product listing, at any time.

13. Our liability

Nothing in these terms limits or excludes any liability that cannot lawfully be limited or excluded, including liability for death or personal injury caused by negligence, or for fraud.

Subject to that, and to the extent permitted by the law that applies to you: we are not liable for indirect, incidental, special or consequential loss, or for loss of profit, revenue, business, data, goodwill or anticipated savings; and our total liability arising out of or in connection with any order is limited to the amount you paid us for that order.

We are not the author or licensor of the software. We are not liable for the performance, detection capability, feature set, compatibility or availability of the Kaspersky software itself, which is a matter between you and Kaspersky under the EULA. We are not liable for loss or damage caused by malware, data loss or security incidents, which no security product can prevent entirely.

We are not responsible for delay or failure to perform caused by events outside our reasonable control.

14. Third-party brands and comparisons

Comparison information about products from other providers (including Norton and McAfee) is published for information only. Those companies are independent of Digital Genius 360 and of Kaspersky, we are not authorized resellers of their products, and no affiliation, endorsement or partnership is implied. Features, availability, pricing and terms may change — verify current information with the respective provider.

15. Privacy and cookies

Our handling of your personal information is described in our Privacy Policy. Our use of cookies is described in our Cookie Policy.

16. Changes to these terms

We may update these terms. The version published on this page at the time you place an order is the version that applies to that order.

17. Termination

We may suspend or close your account and decline further orders if you breach these terms, misuse activation details, or if our authorization to resell the relevant products ends.

18. Governing law and disputes

These terms and any dispute between you and Digital Genius 360 are governed by the laws of India. The courts at [CITY], India shall have exclusive jurisdiction, without affecting any mandatory rights you have under the Consumer Protection Act, 2019 and the Consumer Protection (E-Commerce) Rules, 2020, including your right to approach the appropriate consumer commission for the value of your claim.

Grievance redressal: if you are not satisfied with our response, you may escalate to our grievance officer at support@digitalgenius360.com, who will acknowledge your complaint within forty-eight (48) hours and endeavour to resolve it within one (1) month, as contemplated by the Consumer Protection (E-Commerce) Rules, 2020.

For clarity: any agreement between Digital Genius 360 and Kaspersky or a distributor is separate from this contract, is governed by its own terms and law, and gives you no rights against Kaspersky beyond those in the EULA.

19. Contact

Digital Genius 360, [REGISTERED ADDRESS] — support@digitalgenius360.com.

Admin note: this document is a draft prepared for Digital Genius 360. Complete every remaining bracketed placeholder and have it reviewed by a qualified lawyer in India before you accept live orders. Edit it from Admin → Legal.